Trusted by over 100 app teams with 160M+ downloads
Reply to app store reviews automatically
Create on-brand, personalized auto-replies for
Google Play and
Apple App Store reviews in minutes — without losing tone, context, or control.
Before AppReply, we were replying to maybe 10–15% of reviews. Now it's over 90% and our global rating has held at 4.6. Huge difference.
The only AI that replies the way your team already does
Unlike legacy tools, AppReply MAX creates helpful, personalized replies based on how you've actually responded before. It pulls facts from past reviews, keeps your voice consistent, and improves every time your team replies.
Predefined templates for maximum control
Use your carefully crafted templates verbatim for predictable, consistent responses.
- Exact template control.
- Your templates deploy word-for-word, ensuring critical messaging like legal disclaimers and support instructions remain unchanged.
- Zero AI interpretation.
- No AI rewrites or modifications - your carefully crafted messages stay exactly as written, perfect for compliance and brand consistency.
- Template folder rotation.
- Select folders of response templates that automatically rotate replies, adding variety while maintaining your exact messaging standards.
Your templates, enhanced by AI
Transform static templates into dynamic, personalized replies with AI rephrasing and translation.
- AI rephrasing magic.
- Your templates get rewritten naturally for each use, boosting variety by up to 85%.
- Automatic translation.
- Instantly translate your templates into the reviewer's language across 94+ languages.
- Intelligent variations.
- AI creates natural sentence structures and vocabulary changes while preserving your communication style.
AI replies with custom instructions
Let AI craft completely unique replies from scratch, guided by your detailed instructions and enhanced by AppReply MAX.
- Detailed AI guidance.
- Provide up to 5,000 characters of specific instructions controlling tone, style, content, and approach for consistently on-brand responses.
- Context-aware responses.
- AI analyzes each app review's specific content, rating, and context to create perfectly tailored responses that address exact user concerns.
- AppReply MAX integration.
- MAX learns from your team's actual responses, understanding your app and adapting replies to sound authentically from your team.
Powerful review feed that adapts to your workflow
Get a real-time view of all your app reviews with powerful filtering, instant AI responses, and tools to efficiently manage app reviews from both app stores.
Connect all your apps
Securely integrate all your apps in less than 10 minutes. Save hours of support time every week.
Google Play integration
Automate repetitive support tasks by integrating Google Play.
Apple App Store integration
Make users feel heard by responding to routine feedback in Apple App Store.
Huawei AppGallery integration
Tap into Huawei growing market with AppGallery Connect.
Samsung Galaxy Store integration
Extend your reach to Samsung users by integrating with Galaxy Store.
Steam integration
Enhance PC game support with Steam for bulk auto-replies.
Amazon App Store integration
Optimize Amazon app presence using App Testing Service for automated review management.
How to set up auto-replies with AppReply
Add your mobile apps
Head to Applications and add your apps by name or URL.
Integrate with app stores
Set up official API integration to unlock Real-Time Reviews Feed and automated reply posting.
Define your voice with templates and AI
Create reusable templates, use AI prompts for flexible responses, or let AppReply MAX learn from your team's response history.
Automate your replies
Set up automation rules based on rating, language, keywords, or platform.
Test and launch
Preview your automation rules, test with real reviews in the Reviews Feed, and monitor performance.
Popular automations
5 star reviews
Thank users for their positive feedback and build community engagement.
Ask to rate 5 stars
Nudge users to rate your app 5 stars if review rating is 4 stars.
Crash reports
Quickly respond to technical issues with troubleshooting steps.
Your security is our priority
We employ rigorous security measures to ensure the protection of your data.
Data Storage
All customer data is encrypted at rest with AES-256 and in transit via TLS. Sensitive information like API keys is encrypted at the application level before it is stored in the database.
PCI-DSS Compliance
All our payments go through LemonSqueezy. Details about their security setup and PCI compliance can be found at LemonSqueezy security page.
EU General Data Protection Regulations
AppReply collects and processes personal data in accordance with the EU General Data Protection Regulation ("GDPR").
Guaranteed Uptime
We have uptime of 99.9% or higher.
Data Hosting and Storage
AppReply services and data are securely hosted on Vercel facilities.
Zero Tracking
We believe that privacy is a fundamental human right. We do not track or sell your data.
Automate. Personalize. Delight.
Connect all your apps and games, turn on personalized auto-replies, and let AppReply handle every review automatically.
