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NewIntroducing Reply Quality monitors

The full review workflow is on Pro.

Monitor reviews, compare feedback, draft replies from your own knowledge, and check published answers. Enterprise adds capacity and managed setup.

Trusted by teams behind apps with 1.7B+ combined downloads

VivaldiKFCRappiStoriMatryoshkaPromova

100,000+replies / month

<10 minaverage reply time

Free

Try the workflow

$0/month

Forever free

1
Connected apps
100
Published replies / mo
  • App Store or Google Play
  • Unified review inbox
  • 3 auto-reply rules
  • Slack, Teams, Telegram, and Discord alerts
  • Unlimited users

Free forever. Start self-serve.

Standard

For 1–2 apps

$79/month

Billed yearly · $948/yr

2
Connected apps
1,500
Published replies / mo
  • Apple, Google, Samsung, and Huawei
  • Unlimited auto-reply rules
  • Custom AI instructions and knowledge base
  • Review analytics on built-in topics
  • Translation, rephrase, and review alerts
  • Everything in Free

Core monitoring and response work, self-serve.

Most popular

Pro

Full review workflow

$299/month

Billed yearly · $3588/yr

10
Connected apps
Unlimited
Published replies / mo
  • Custom topics and topic detection
  • MAX drafts using your docs and approved replies
  • Reply Quality checks for published replies
  • Auto or manual replies to featured reviews on your listing
  • All five stores and helpdesk integrations
  • Everything in Standard

Custom topics, MAX and Reply Quality included.

Enterprise

Scale + managed service

Custom

Starting at $999/mo · volume-based

Unlimited
Connected apps
Unlimited
Published replies / mo
  • Everything in Pro
  • 95% reply accuracy commitment with managed setup
  • Continuous monitoring surfaces remaining exceptions
  • Dedicated Slack and proactive priority support
  • Custom commercial and usage terms

Measured against the agreed Reply Quality scorecard.

Prorated plan changesCancel from your account14-day money-back guarantee on annual plans

Prices exclude VAT.

Plan comparison

Compare what each plan includes.

Compare Monitor, Analyze and Reply features, then choose the app and monthly reply limits that fit your team.

Pricing FAQ

Plan around clear limits.

App capacity and published replies are the two metered units. Everything else below explains how those limits behave.

Which plan is best for my team?

Standard fits teams that need core monitoring, automatic replies, and review analytics for one or two store listings. Pro is the best fit when you also need custom topics and topic detection, replies using approved-answer memory, quality checks, or a larger app portfolio. Choose Enterprise for custom capacity and managed setup. Compare both connected apps and monthly replies before choosing.

What counts as a connected app?

Each store listing you connect counts as one app. For example, the iOS and Android listings for the same title count as two connected apps.

What happens when I reach my reply limit?

We notify you at 80% and 100% of your monthly limit. Auto-reply rules pause when the limit is reached and resume at the next billing cycle, or you can upgrade for more capacity. Your reviews, rules, knowledge, and reply history remain in your account.

What happens when my trial ends?

If you have not selected a plan, your account moves to Free. Your rules, knowledge base, and reply history stay in your account, while Pro features and the higher reply allowance become unavailable.

How do plan changes work?

Upgrades take effect immediately and are prorated for the rest of the billing period. Downgrades take effect at the next renewal, so you keep the time you already paid for.

Why choose Enterprise?

Choose Enterprise when you need unlimited capacity, custom terms, dedicated support, or AppReply-managed setup with a 95% reply accuracy commitment against an agreed Reply Quality scorecard and measurement window. The core product is already included on Pro.

Can I cancel from my account?

Yes. Cancellation stops future renewals and your plan stays active through the paid billing period. Annual-plan refund eligibility remains subject to the published refund terms.

Monitor. Analyze. Reply.

Run the full review workflow for 10 days.

Start self-serve with monitoring, review analytics, AI-assisted replies, and built-in Reply Quality.