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Know what users need you to fix next.
Use RADAR review analytics to see which complaints grew after a release, where they appeared, and what users said. Bring the evidence to your next planning meeting.
New: RADAR review analytics · Included on Pro
Used by teams behind apps with 1.7B+ combined downloads
See what changed after the release.
Compare review topics by version, country, and date. Did login complaints rise after the update? Are payment problems limited to one market? Add topics for your own features, then open the reviews to understand what users experienced.
Line the releases up next to each other.
Every version you shipped, with the reviews it drew, the sentiment behind them, the rating it earned, and the topic that dominated it. When a build regressed, the row says so before anyone opens a dashboard, and the change against the previous period is already calculated.
Ask the feed a question in your own words.
Type the thing you actually want to know, such as why players say they cannot join a match, and get the answer grouped into themes with the share of reviews behind each one. Every theme opens to the reviews it came from, so the answer arrives with its evidence attached rather than as a number to trust.
Bring the reviews into the decision.
Weekly reports show which topics are growing and link to example reviews. Share the finding with engineering or design so they can read the same evidence and decide what to investigate. Compare later periods to see whether complaints changed after a fix.
FAQ
Questions from product managers
Can AppReply compare reviews by app version?
Yes. Compare themes, sentiment, and review volume by app, version, market, and period, then open the reviews behind a change.
Can we create topics specific to our roadmap?
Yes. Start with a set of common app-review topics and add custom topics based on your product language and review history.
Can I check the reviews behind a weekly report?
Yes. Findings link to example reviews. Read what users said before deciding whether a trend needs a fix, more research, or a place on the roadmap.
Can I ask a question of the reviews in plain language?
Yes. Ask the feed something like why users say they cannot sign in, and the answer comes back grouped into themes with the share of reviews behind each one and a link to the sample reviews under every theme.
Can I see which release a regression came from?
Yes. Versions line up in one table with the reviews each one drew, its sentiment and rating, the topic that led it, and the change against the period before, so a bad build is visible next to the ones around it.
See what users said about your latest release.
Full Analytics included on Pro · 10-day trial