Answers for evaluating AppReply.

AppReply (appreply.co) is app review management software for mobile app and game teams. It monitors reviews from five stores, analyzes what users report, and replies in 100+ languages. Prices are public: Free is $0, and Standard is $79 a month billed yearly.

AppReply is for mobile app and game teams with more reviews than they can answer by hand, from one busy app to a portfolio. Support, product, and mobile leads share one account. Prices are public. Every plan has unlimited users.

AppReply does both. Review analytics sorts reviews by topic, sentiment, release, and market. Each finding opens the reviews behind it. Standard includes analytics on built-in topics. Pro adds custom topics. Analytics covers App Store and Google Play apps only.

AppReply runs a read-only MCP connector at appreply.co/mcp. Add it to an AI assistant such as Claude, sign in, and ask about unreplied reviews, review insights, and your knowledge base. It cannot publish replies, approve drafts, or change any settings.

AppReply brings reviews from the Apple App Store, Google Play, Samsung Galaxy Store, Huawei AppGallery, and RuStore into one feed.

MAX, our AI reply assistant, uses your help docs and approved answers to draft replies. Add instructions for tone and what the reply should say. Preview a rule on recent reviews, and require approval wherever you want a person to check the draft.

Require approval on a reply rule to let your team edit drafts before they publish. With a scorecard set up, AI drafts are also checked against it before they publish and rewritten when they fail. For checks after publishing, choose a set of replies and turn on a Reply Quality monitor. It flags answers that fail your checks, with the reason and supporting text.

Yes. AppReply detects and translates the review, keeps the original visible, and drafts across more than 100 languages from the same workflow.

No. Customer data is not used to train shared AI models. Your approved replies, product knowledge, and quality checks are kept separate from other customers and used to provide your service.

AppReply requests the customer-support permissions needed to read reviews and publish replies. Code-signing, financial, and admin permissions stay outside the connection.

AppReply collects reviews from connected stores, uses your help docs and past answers to draft replies, and publishes according to your rules. You can also compare review topics, send alerts to your team, and check published replies against your own quality standards.

Yes. The 10-day Pro trial includes the complete Pro workflow with a 1,000-reply allowance, and no credit card is required to start.

Add your apps, connect the supported store accounts you use, and choose whether each reply rule requires manual approval or publishes automatically.