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Know which app needs your team’s attention.
Compare reviews across apps, releases, and markets in one place. See where complaints are growing and send the reviews to the team that can investigate.
New: RADAR review analytics · Included on Pro
Reply operations across portfolios handling 100,000+ replies a month
See where the problem is growing.
Use RADAR review analytics to compare topics and ratings across apps, versions, and countries. Check whether a complaint is concentrated in one app or appears across several. Read the source reviews before deciding where to focus engineering or support time.
Find the market the rating came from.
A portfolio average hides where the damage is. Break the store rating down by language and country, with each market’s own score and how far it moved this period, so you can tell a global problem from one storefront that needs its own fix.
Get the finding to the people who own the app.
Set alerts for each app and market, with summaries and links to the reviews. Route a rating change to the app’s Slack or Teams channel so its product and support teams can decide what to do. Keep the same portfolio view for your next review.
Know whether replying is worth the headcount.
Reply performance puts the rating change after an AI reply next to the change after a human one, then breaks the same numbers down per reply rule: how many reviews each one reached, how fast it answered, and what happened to the rating afterwards. That is the case you take into a budget conversation.
Built for apps operating at scale.
AppReply is trusted in daily review operations by teams behind apps with 1.7 billion combined downloads.
- 1.7B+
- combined app downloads
- 5
- supported app stores
- 1,000+
- reviews a day supported
FAQ
Questions from mobile leaders
Can we manage app reputation across a whole portfolio?
Yes, and per app rather than in aggregate. Ratings, topics, and reply coverage all break down by app and by market, so one title sliding does not disappear into a portfolio average. Alerts route per app to the team that owns it, and reply performance shows what answering actually did to each app’s rating.
Can AppReply cover several apps and stores in one view?
Yes. AppReply brings reviews from five supported stores into one feed and lets portfolio teams filter by app, store, country, language, rating, version, topic, and reply state.
Can different teams receive different review changes?
Yes. Choose which app, country, language, or type of change should trigger an alert, then send it to the team’s Slack, Discord, Microsoft Teams, Telegram, or webhook destination.
Can we trace a portfolio finding to the source reviews?
Yes. RADAR review analytics links findings to example reviews. Open them to check what users reported before deciding which team needs to investigate.
Can we see ratings by country and language?
Yes. The store rating breaks down by language and country, each market carrying its own score and its change over the period, so a drop concentrated in one storefront is visible rather than averaged away.
Can we measure whether replying changes the rating?
Yes. Reply performance shows the average rating change after AI replies, after human replies, and across both, with the same numbers broken down per reply rule alongside reach and reply time.
See where your app portfolio needs attention.
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