Auto-reply in 100+ languages using your help docs and approved answers. Track growing complaints and check reply quality in the background.
10-day Pro trial · No credit card
Trusted by teams behind apps with 1.7B+ combined downloads
Another morning gone. 50 reviews across 6 apps, same complaints, same replies. Tomorrow, again.
Say hi to AppReply. Set your rules once. 100+ languages, under 10 minutes, one queue, every reply scored.
App review management
Choose which reviews to answer and turn on automatic publishing. MAX, your AI reply assistant, writes and publishes replies using your help docs and approved answers in the reviewer’s language. Preview a rule before enabling it, and require approval for any reviews you want a person to check.
“Before AppReply, we were replying to maybe 10–15% of reviews. Now it’s over 90% and our global rating has held at 4.8.”
App review analysis
Did login complaints increase after the last release? Review analytics groups feedback by topic and lets you compare versions, countries, and apps. Open the reviews behind any topic, and send your team a weekly summary of what changed.
App review monitoring
Read reviews from five app stores in one translated feed. Set alerts for low ratings or the issues you follow, then send them to Slack, Teams, Discord, or Telegram. Smart alerts help explain a rating change, with links to the reviews so your team can investigate.
No AI training
Your help docs and approved replies help MAX draft answers for your team. Customer data is not used to train shared AI models.
Hardened on 100,000+ replies a month, across daily review work, launches, and live events.
A fast reply can still miss the complaint, invent a refund policy, or use the wrong language. AppReply is the first app review management platform to close that loop: the replies you choose are graded against your own brand standards after they publish, and the failures come back to your team.
Choose your checks and pass mark in a scorecard, then turn on a monitor. It automatically checks the AI and human replies you select after publishing. Mark serious mistakes as critical so a polite tone cannot cancel out a wrong answer.
Failed checks collect in one queue. Open a flagged reply to read the original review, the answer, and the text behind each result. Your team can focus on what needs a second look without reading every reply.
Compare replies with your team’s past writing in the same language. See when Turkish replies drift from your usual tone, even if English replies still match. AppReply shows when there is too little history to compare.
FAQ
The work of reading, understanding, and answering the reviews your apps collect across every store and market. In practice that is three jobs: monitoring, so no review goes unseen; analysis, so recurring complaints reach the product team; and replying, in the reviewer’s language and fast enough that they still care. AppReply does all three from the same reviews.
Mobile app and game teams with more review work than they can handle by hand: one busy app, several store listings, or reviews in languages nobody on the team reads. Support and community teams automate replies with it; product teams find the recurring issues worth investigating. It fits best where replies are brand-critical rather than tickets to close, because AppReply is the first to grade what actually went out against your own standards, in every language you ship in.
Apple App Store, Google Play, Samsung Galaxy Store, Huawei AppGallery, and RuStore. Read reviews together, filter by app or language, and see which ones still need a reply.
Connect in 3 clicks: choose Connect with Google, pick your account, and approve access. Your Google Play account only needs permission to view app information and reply to reviews, not admin rights. No service-account files to create or upload.
No. Our AI reply assistant, MAX, uses your help docs and approved replies to draft answers for your account. Customer data is not used to train shared AI models.
You choose per rule. Each automation can require manual approval or publish automatically, and you can preview a rule against recent reviews before enabling it.
Choose which published replies to check and write a scorecard: your list of quality checks. Does the reply answer the complaint, use the right language, stick to your product facts? Turn on a monitor, and replies that fail land in a queue with the reason and the supporting text. Every other tool in this category stops at helping you publish faster. AppReply is the first to grade what actually went out.
AppReply has handled 1,000+ reviews a day and sustained 1,000+ replies a day per app during launches and live events. These are observed operating volumes, not monthly plan allowances. Your plan sets how many replies you can publish.
Pro includes review analytics, smart alerts, AI drafts using your help docs and approved answers, and Reply Quality checks. Enterprise adds capacity, managed setup, and service.
Connect an app, preview your first reply rule, and turn on automatic publishing. Try replies, review analytics, and background quality checks on Pro for 10 days.
10-day Pro trial · No credit card
