Review alerts with the original feedback
Choose which apps and review changes reach each channel. An alert explains the change and links to the reviews behind it, so the receiving team has a starting point.
Every store’s reviews, one inbox.
AppReply collects reviews from five app stores and sends alerts to your team’s channels automatically. Choose which apps and changes to follow, then open the translated reviews when something needs attention.
Included on every paid plan · Smart monitoring on Pro
Trusted by teams behind apps with 1.7B+ combined downloads
App store review monitoring in one daily queue.
Read reviews from the App Store, Google Play, Samsung Galaxy Store, Huawei AppGallery, and RuStore in one feed. Filter across apps by rating, language, version, or reply status to find the reviews you need.
Get review alerts where your team already works.
Send new reviews, summaries, and rating-change alerts to Slack, Discord, Microsoft Teams, Telegram, or a webhook. Each message links to the original reviews, so the team can read the feedback before deciding what to do.
Find the reviews that need attention.
Use shared filters and alerts to keep the team informed without checking each store by hand.
Channel apps
Helpdesk tickets
Rating-change and review-spike alerts
See whether a change looks like new product feedback, a coordinated review burst, older reviews added by the store, or edited ratings. Inspect the reviews and choose how each type of change should be routed.
Product feedbackCoordinated burstsOlder reviews addedEdited ratings
Multi-app filters
Select the connected apps you want to review together, then narrow the feed by rating, language, country, version, or reply status.
Keep the history. Pick up where you left off.
Read translated feedback in the review feed and open the original when you need it. Keep the language and available app-version and device details beside the review.
Save the app selection and filters you use regularly, so you can return to the same view without rebuilding it.
Find the reviews displayed on your store listing, including differences by country. Filter for featured reviews or use featured status in a reply rule to focus on what prospective users see.
Open a review’s timeline to see rating changes and text edits, including updates after a reply or app release.
Create helpdesk tickets from reviews and keep your team working in its support tools. Ticket status shows on the review in AppReply, and the reply publishes from AppReply.
Bring your first app into the inbox.
Connect the app, choose the markets you watch, and send a useful alert to your team.
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Connect the apps you ship
Search for your app or connect the store account. Apple App Store, Google Play, Samsung Galaxy Store, Huawei AppGallery, and RuStore all land in the same feed.
Choose the markets you watch
Choose the countries and languages relevant to your team, then use them to narrow your review feed and rules.
Point each change at the team that owns it
Connect Slack, Microsoft Teams, Telegram, Discord, a webhook, or a helpdesk queue, then decide what each destination receives.
Choose which changes need an alert
Set where different rating changes go. A coordinated burst may need your community team; a rise in crash complaints may need the product team. Each alert keeps the source reviews attached.
Built for the daily review load.
The same monitoring workflow keeps moving across launches, releases, and live events.
- 5
- supported app stores
- 1,000+
- reviews a day at peak volume
- 100+
- languages across the workflow
FAQ
Questions about monitoring
What is app store review monitoring?
Watching the reviews your apps receive across every store and market from one place, instead of opening each store console by hand. AppReply collects reviews from five stores into a single feed, translates them, keeps your filters and saved views, and sends an alert when something changes.
Do we need a store account connected to monitor reviews?
No. Search for your app and its reviews start arriving, so you can monitor an app, and a competitor’s, without any store credentials. A connected store account is needed only to publish replies back to the store.
Which app stores does AppReply monitor?
AppReply brings reviews from the Apple App Store, Google Play, Samsung Galaxy Store, Huawei AppGallery, and RuStore into one feed.
Where can AppReply send reviews and alerts?
Route review activity, summaries, and alerts to Slack, Discord, Microsoft Teams, Telegram, or a generic webhook. Each item links back to the source reviews in AppReply.
Can a review become a helpdesk ticket?
Yes. Route a review into Zendesk or Intercom as a ticket. Your team investigates in the helpdesk, the ticket status shows on the review in AppReply, and you publish the reply from AppReply.
Can I see when a reviewer changes their rating or text?
Yes. Each review has a history of rating changes and text edits. Open the timeline to see what changed and when, including updates after a reply or app release.
Can we use the same filters across stores?
Yes. Filter by rating, app version, country, language, device, and reply status across supported stores. The details available for a review depend on what its store provides.
Close the store tabs.
Connect your apps and let review alerts come to your team.
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