App Store Connect
Apple App Store
Public reviews arrive as soon as you add the app. Connect an App Store Connect API key to reply, run reply rules and bring in recent replies.
App Store repliesFive app stores. One review inbox.
App review management for the Apple App Store, Google Play, Samsung Galaxy Store, Huawei AppGallery and RuStore. Read, translate and answer reviews from all five in one feed.
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Choose your store.
Each page shows the store’s reply rules, what AppReply supports there, and how to connect it.
Google Play Console
Google Play
Public reviews arrive without a login. Sign in with Google to reply, and reply rules check the 350-character limit first.
Google Play repliesSeller Portal
Samsung Galaxy Store
Connect a Seller Portal service account to read Buyer Comments, reply within 1,400 bytes and set reply rules.
Galaxy Store reviewsAppGallery Connect
Huawei AppGallery
Connect an API client to read comments with the app version. Then reply by hand or by rule.
AppGallery reviewsRuStore Console
RuStore
Add the app to read and translate its public RuStore reviews, no credentials needed. Connect a RuStore API key to answer them. A person sends each reply, and AppReply skips reviews that already have one in moderation.
RuStore reviewsWhat AppReply supports on each store
Each store page lists the exact keys to connect. “Not available” marks work AppReply does not do on that store.
Plan
- App Store
- Every plan
- Google Play
- Every plan
- Galaxy Store
- Standard, Pro and Enterprise
- AppGallery
- Standard, Pro and Enterprise
- RuStore
- Pro and Enterprise
How you add the app
- App Store
- Search or store link
- Google Play
- Search or store link
- Galaxy Store
- Name and 12-digit Content ID
- AppGallery
- Name and App ID
- RuStore
- Search the RuStore catalog
Reviews without store credentials
- App Store
- Yes, public reviews
- Google Play
- Yes, public reviews
- Galaxy Store
- No
- AppGallery
- No
- RuStore
- Yes, public reviews
Replies from AppReply
- App Store
- Yes, after connecting
- Google Play
- Yes, after connecting
- Galaxy Store
- Yes
- AppGallery
- Yes
- RuStore
- Yes, sent by a person
Reply rules
- App Store
- Yes, after connecting
- Google Play
- Yes, after connecting
- Galaxy Store
- Yes
- AppGallery
- Yes
- RuStore
- Not available
Works while you are away
- App Store
- Alerts, and reply rules after connecting
- Google Play
- Alerts, and reply rules after connecting
- Galaxy Store
- Reply rules
- AppGallery
- Reply rules
- RuStore
- Not available. Reviews load when you open the app
Past replies imported
- App Store
- Recent replies
- Google Play
- The past week
- Galaxy Store
- Recent replies
- AppGallery
- Recent replies
- RuStore
- No
Review alerts
- App Store
- Yes
- Google Play
- Yes
- Galaxy Store
- Yes, for reviews AppReply has loaded
- AppGallery
- Yes, for reviews AppReply has loaded
- RuStore
- Not available
Rating-change alerts
- App Store
- Yes, with review analytics
- Google Play
- Yes, with review analytics
- Galaxy Store
- Not available
- AppGallery
- Not available
- RuStore
- Not available
Topic and sentiment analysis
- App Store
- Yes
- Google Play
- Yes
- Galaxy Store
- Not available
- AppGallery
- Not available
- RuStore
- Not available
Reply Quality
- App Store
- Yes
- Google Play
- Yes
- Galaxy Store
- Not available
- AppGallery
- Not available
- RuStore
- Not available
Competitor and featured-review tracking
- App Store
- Yes. Featured reviews after connecting
- Google Play
- Yes. Featured reviews after connecting
- Galaxy Store
- Not available
- AppGallery
- Not available
- RuStore
- Not available
Translation and AI drafts
- App Store
- Yes
- Google Play
- Yes
- Galaxy Store
- Yes
- AppGallery
- Yes
- RuStore
- Yes
Current as of October 6, 2026.
FAQ
Questions about supported stores
Which app stores can I connect to AppReply?
Five: the Apple App Store, Google Play, Samsung Galaxy Store, Huawei AppGallery and RuStore. Reviews from all five land in one feed. The Free plan covers the App Store or Google Play. Standard adds Samsung Galaxy Store and Huawei AppGallery. Pro and Enterprise include all five.
Can you reply on both the App Store and Google Play?
Yes. Connect an App Store Connect API key and your Google Play account, and you can answer both from one queue. Reply rules work on both.
How long can a developer reply be?
It depends on the store. Google Play allows 350 characters, RuStore allows 500, and Samsung allows 1,400 bytes. Huawei’s guide lists 200 characters, on a page last updated in 2020. Apple does not publish a limit, and about 5,970 characters is what developers report. AppReply keeps App Store replies to 2,000 characters or fewer.
Can you edit a reply after it is published?
Apple, Google, Huawei and RuStore let you edit a reply in their consoles. Samsung’s guides do not say. On the App Store, the latest version is the one that shows. On RuStore, an edited reply is moderated again.
Is the reviewer told when you reply?
On three stores, yes. Apple notifies the customer, Google sends a push notification and an email, and Samsung emails the user. The developer help for AppGallery and RuStore does not say.
Do you need store credentials to monitor reviews?
Not for the App Store, Google Play or RuStore. AppReply reads their public reviews as soon as you add the app. RuStore works the same way: its public reviews arrive as soon as you add the app. Galaxy Store and AppGallery reviews arrive once you connect that store’s credentials.
Which stores support reply rules?
The App Store and Google Play once they are connected, plus Galaxy Store and AppGallery. On RuStore, a person sends each reply. Reply rules are not available there.
Bring all five stores into one queue.
Add your first app, then connect the stores you publish on.
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