RuStore reviews, translated and answered.
RuStore is Russia’s Android app store. AppReply brings its reviews into your feed, finds their language and drafts replies for your team to send.
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Start with RuStore in four steps.
Public reviews need no credentials. Add a RuStore API key to answer them.
Find the app
Search the RuStore catalog in AppReply and add it.
Create a RuStore API key
Give it the Working with reviews method. Keep the key ID and the private key.
Connect the key
Enter both in AppReply, then open the app to load its reviews.
Reply, then check RuStore Console
Send replies from a draft or from scratch. RuStore Console shows the moderation result.
No language on the review? AppReply finds it.
In RuStore Console, developers read reviews under Отзывы (Reviews). RuStore does not send a review’s language. AppReply detects it and translates the review for you. Public reviews load without credentials, and a RuStore API key lets you answer them.

Every reply waits for moderation. AppReply checks for one first.
RuStore checks each reply before it goes live, and an edited reply goes through the check again. In AppReply, a person sends every RuStore reply, starting from an AI draft if they like. Before sending, AppReply checks RuStore for a reply that is live or still in moderation, to avoid sending a second one. RuStore accepts replies of 1 to 500 characters, and AppReply does not send a longer one. Moderation results show in RuStore Console.

What AppReply supports on RuStore
What works on RuStore, stated plainly. The last row lists what is not available.
| Plan | Pro and Enterprise. |
|---|---|
| Adding the app | Search the RuStore catalog. |
| What you connect | Nothing, to read public reviews. To reply, a RuStore API key: the key ID and private key, with the Working with reviews method. |
| Reading reviews | Yes. Public reviews load without credentials once you add the app. |
| Language | Detected by AppReply, since RuStore does not send one. Reviews and drafts can be translated. |
| Replies | Yes, sent by a person. AI drafts use your help docs and approved answers. |
| Reply length | Up to 500 characters, the limit in the RuStore API. A longer reply is not sent. |
| Moderation | Checked before sending. If a reply is live or in moderation, AppReply does not send another. Results show in RuStore Console. |
| Past replies | Not imported. |
| Not available | Reply rules, alerts, scheduled summaries, scheduled review loading, topic and sentiment analysis, and Reply Quality. |
FAQ
Questions about RuStore reviews
Are RuStore replies moderated?
Yes. Each reply goes to moderation before it publishes, and editing a reply sends it back. Before sending, AppReply checks for a reply already live or in moderation, to avoid sending a second one.
How long can a RuStore reply be?
The RuStore API accepts replies from 1 to 500 characters. AppReply holds RuStore replies to the same 500 and does not send a longer one.
What does the RuStore API key need?
A key ID and a private key, with access to the Working with reviews method. RuStore is included on the Pro and Enterprise plans.
What language are RuStore reviews in?
RuStore does not send a language with each review. AppReply detects it, then translates the review and your draft when you need it.
What is not available on RuStore?
Reply rules, review and rating-change alerts, scheduled summaries, topic and sentiment analysis, and Reply Quality are not available for RuStore. A person sends each reply. Reviews load when you open the app, and past replies are not imported. Competitor tracking, featured-review tracking and ratings by country are not available for RuStore either.
Can you edit or delete a RuStore reply?
Yes, at any time, says RuStore. An edited reply goes back to moderation. Make these changes in RuStore Console.
What is the RuStore review summary?
RuStore Console can show a summary of reviews for apps with at least 100 reviews in six months. The developer has to turn it on.
Your other stores, in the same queue.
- Apple App StoreReplies through an App Store Connect API key.
- Google PlayReplies that fit the 350-character limit.
- Samsung Galaxy StoreBuyer Comments, replies and a 1,400-byte limit.
- Huawei AppGalleryComments with the app version, ready for a reply.
- All supported storesCompare reply rules across all five stores.
- IntegrationsSend reviews to team chat and helpdesks.
Read RuStore reviews in your own language.
Add the app, connect a RuStore API key to reply, and answer with a draft in hand.
10-day Pro trial · No credit card